COVID Helpline: 13COVID (13 26 843) 

The Department of Health COVID Helpline is available between 9 – 5pm, 7 days a week. Information and resources for managing COVID at home are available here.  

A range of supports are available to individuals. This includes support with:

  • accessing emergency accommodation for people who do not have suitable premises to self-isolate 
  • food, clothing and other personal requisites for people in self-isolation with no other natural supports
  • personal support services for people who are unable to access support through their usual support providers
  • hotel Quarantine Fee Exemptions
  • the WA COVID-19 Test Isolation Payment for workers living in WA who have been directed to isolate while awaiting a COVID-19 test result, are unable to work from home and do not have access to paid leave or other income. 
Please note these services are subject to eligibility criteria.

Other Resources


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