Over the years, Jan has consistently demonstrated Rise's values and is an amazing person to work with as she does her absolute best for our clients and fellow Rise staff.
Jan is the embodiment of integrity. She is honest and forthright. When she encounters an anomaly or an error, she will unpack, investigate it (and the related, ever changing, NDIS operating guidelines) and report back. She leaves no stone un-turned and I know that I can 100% rely on her to make sure we are doing the right thing.
Jan is also incredibly welcoming and respectful. She is a warm, compassionate person with a wicked sense of humour. She makes everyone feel welcome and bends over backward to help clients and staff – whether that is covering front desk at Cockburn and welcoming clients; or supporting and caring about her colleagues; or actively listening and ensuring our Coordinators are 100% supported if they have queries or any concerns. She is an invaluable member of the Funding Team.