Fees & Prices

Many of our services can be provided under funding packages offered by the Australian Government so there is minimal to you. Eligibility is based on your care needs as determined through an assessment. To learn more about all our Aged Care services and how we support your needs, visit our Aged Care page.

Support at Home (SaH)

The Support at Home program has replaced the Home Care package (HCP) and Restorative Care programs. The aim is to provide a simpler and more equitable system by bringing together current in-home aged care programs. 

The Support at Home program provides a higher level of support, especially if your needs are a little more complex. The benefits of Support at Home include maintaining independence, social connection, and personalised care all in the comfort of your own home. All this can be achieved with access to a range of services from clinical care and domestic assistance to assistive technology and home modifications.

There are eight classifications and budget levels, as well as three short-term pathways designed to meet your needs. Once assessed, you’ll be allocated funding for ongoing services. From there, you can build a strong working relationship with your chosen provider and a dedicated Care Partner, who will support your choices and help establish the services that best meet your needs. The Australian Government provides further information on the pathways here and on the Support at Home program here.

Download our  Support at Home Pricing here.

Eligibility for Support at Home

Your eligibility, classification, and approved services are assessed by an aged care assessor. 

Individuals contribute to the cost of their services based on their income and assets as determined by Services Australia.  

Once you’re approved for Support at Home , you’ll get a support plan with the assessor’s recommendations and a “Notice of Decision”. 

You can find out how much the government contributes to each of the 8 classification here . You can check if you meet the requirements for Support at Home and apply for an assessment on the My Aged Care website here .